// Support
Questions, feedback, a bug, or help with your account — we'd love to hear from you. Email the team directly and we'll get back to you as soon as we can.
To help us respond quickly, let us know which device you're using (web, iPhone, or Android) and include a few details about what you ran into. If it's about your account, email us from the address associated with it when you can.
// Before you write
Yes — every feature is free to use, on the web and in the mobile apps, with no credit card required. More on pricing →
Choose “Connect with Strava” in Megylla — your Garage prompts you until you’re connected. From then on, your bikes’ mileage updates automatically in the background.
Delete your account in Settings → Profile at app.megylla.com. In the mobile app, Delete account opens that page to finish. You can also email us at support@megylla.com. See our Privacy Policy for details.
Only when you ask it to. If you tick the box on a maintenance post, Megylla adds a short note to that ride’s description on Strava — or to your next ride, if you choose that. Untick the box, unlink the ride, or delete the post and the note comes off. Disconnecting Strava doesn’t remove notes already posted, so remove those first if you want them gone.
Yes. The web app works in any browser at app.megylla.com, and the mobile apps for iPhone and Android share the same account and data — everything syncs across your devices.